Shipping and returns.
Theta is currently in stock and will ship within 7 days of your order (usually much quicker).
Returns and Refunds
Because Theta is a new design, and we can’t be sure it will fit every camera perfectly, our refund policy is very simple.
If your plate does not fit your camera, shoot us an email with a picture of the attempt along with the manufacturer and model of your camera to support@reframegear.com. This will be a huge help to us, and in response, we’ll immediately issue a refund and give you the return instructions.
If you are otherwise unsatisfied, please contact us immediately so that we can make things right for you.